Shipping madness
Admittedly, two posts within 24 hours is kind of a lot for me. As you may have noticed I have no schedule regarding posts on this site whatsoever, and I just post something whenever I feel like doing so and have a subject to post about. It turns out that that just happened twice in a relatively short time.
Anyway, here’s the deal. Recently, I ordered a load of small parts. As my order was large enough (>€20) shipping is free, which I think is a great policy; now if I forget to order something at one point, I’ll just place a second order, maybe add some extra stuff so it’s at least €20 (spend €10 on stuff and pay a final of €20 with shipping, or just spend €20 on stuff and get shipping free is an easy choice) and be done with it; instead of making sure I added all the correct items. Just because making sure everything is 100% OK is kind of a big deal with >400 small items.
It turns out that they only had 1 piece in stock of an item, however I ordered two. Out of >400, it was the only item that they didn’t have right away, so they shipped out everything else and the last item would be delivered later when they have it. Note that we’re talking about a very very small item here, priced at about € 0,70, and the ‘you might loose it between the coins in your wallet’-kind of small. You’d expect the second one to arrive by regular mail in a bubble-wrap envelope or something. As the first parcel came in, I found the first piece and discovered that I accidently ordered the wrong part number, so that first part goes on the shelf and I don’t really care about whether or not I still get the second one.
I placed a second order with the correct part number, and a couple of other things where I accidently ordered too few, and that follow-up order came in last Tuesday.
Just after I came back upstairs I noticed I have an e-mail. Apparantly they still shipped that one, € 0,70 part to me.
In a ~€ 8 parcel.
Since the shipping cost’s on them, I do sometimes wonder how companies like these ever make profit. I might even make a picture of it when it comes in.
This kind of reminds me of this TDWTF article (however while searching that one again I also came across this forum thread which is infinitely more brilliant, especially the post from a guy named ‘Cyrz’).
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